The Silver Line Helpline is essentially a helpline much like that of Childline, but for the older generation. Today, Tuesday 25th November 2014 marks their first anniversary.
Elderly people may need help with serious problems like neglect, or they might just need a chat with a volunteer if they’re feeling lonely.
Siren FM’s Harry Brown has been finding out more about the helpline from the Chief Executive of Silver Line, Sophie Andrews.
Listen again by clicking the play button, above.